Privacy Policy
Joint Property Match Privacy Policy Effective Date: January 2026 1. Introduction Joint Property Match (“JPM”) and KeyCoMatch (“KCM”) (collectively “we,” “us,” or “our”) are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our websites, apps, or services. […]
Joint Property Match Privacy Policy
Effective Date: January 2026
1. Introduction
Joint Property Match (“JPM”) and KeyCoMatch (“KCM”) (collectively “we,” “us,” or “our”) are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our websites, apps, or services.
2. Information We Collect
- Account details (name, email, role)
- Profile & questionnaire data
- Messages (housing-related only)
- Documents uploaded by users
- Subscription & transaction data
- AI interaction metadata (usage counts, prompts)
3. How We Use Your Information
- Provide platform services
- Enable matching, workflows, and communication
- Enforce limits & compliance
- Improve system reliability
- Meet legal and regulatory obligations
4. AI & Automated Processing
KeyCoMatch uses third-party AI services to support informational and workflow features.
- User data is not used to train public AI models
- AI inputs may be processed temporarily for functionality, compliance, and cost control
- AI outputs are informational only
5. Verification Services
Payments & Verification Data
Verification & Payments
When users initiate verification services, they may be required to submit personal information
directly to third-party verification providers. KeyCoMatch does not collect, store, or process
sensitive verification data such as government-issued identification numbers, credit reports, or
criminal background records.
Payment for verification services may be processed by KeyCoMatch or by third-party providers,
depending on the service selected. In all cases, verification data is governed by the privacy
policies of the third-party providers responsible for the service.
KeyCoMatch may receive confirmation that a verification step was initiated or completed for
platform functionality purposes only.
6. Data Storage & Location
Data may be stored or processed in Canada, the United States, or other jurisdictions where
service providers operate, with safeguards consistent with Canadian privacy laws.
7. Sharing of Information
We do not sell personal data. Information may be shared with:
- payment processors
- AI service providers
- verification partners
- legal or regulatory authorities where required
8. User Rights
Users may request access, correction, or deletion of personal data subject to legal retention
requirements.
9. Security
We use administrative, technical, and physical safeguards to protect personal information. No
system is 100% secure.
10. Changes to this privacy policy
We may update this Privacy Policy from time to time. Any changes will be posted on our websites and apps, with the effective date updated. Significant changes will be communicated to you directly.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:
Joint Property Match & KeyCoMatch
7-2070 Unit 338 Harvey Ave.
Kelowna, BC V1Y 8P8
Email: adriennek@jointpropertymatch.com
Phone: 778-382-1198
By using our services (including Joint Property Match and KeyCoMatch), you acknowledge and agree to the terms of this Privacy Policy.